Shift Manager: Lead Team, Elevate Guest Experience

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

401(k) with employer match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead store operations during shifts, supervise partners, and ensure an exceptional customer experience. You will mentor teammates, uphold standards, and drive sales while fostering a welcoming community space.

The role emphasizes hands-on leadership, training opportunities, and growth within a globally recognized coffeehouse brand.

Qualifications

• One year retail / customer service management experience or 4+ years US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead store team during shifts and ensure smooth operation
• Mentor and train partners to drive performance and growth
• Deliver friendly, efficient customer service and maintain a welcoming store environment

Skills

Retail management

Team leadership

Coaching

Organizational skills

Customer service

Job description

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead store operations during shifts, supervise partners, and ensure an exceptional customer experience. You will mentor teammates, uphold standards, and drive sales while fostering a welcoming community space.

The role emphasizes hands-on leadership, training opportunities, and growth within a globally recognized coffeehouse brand.