Shift Manager: Lead a Team, Elevate Customer Experience

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Tuition coverage

Backup care

Job summary

Starbucks Coffee Company in Boston is seeking a shift manager to lead a store team, uphold hospitality standards, and drive daily operations. You will mentor partners, manage inventory, and ensure a warm, welcoming space where customers feel valued.

This role emphasizes hands-on leadership, coaching, and problem solving under a fast-paced environment. Experience in retail or service management, along with teamwork and a customer-focused mindset, will help you grow toward future opportunities in

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead a team and create a welcoming space for the community.
• Learn to run a multi-million dollar business through hands-on experience.
• Gain mentorship and training to advance within Starbucks.

Skills

Retail management

Leadership

Team supervision

Customer service

Organizational skills

Problem solving

Job description

Starbucks Coffee Company in Boston is seeking a shift manager to lead a store team, uphold hospitality standards, and drive daily operations. You will mentor partners, manage inventory, and ensure a warm, welcoming space where customers feel valued.

This role emphasizes hands-on leadership, coaching, and problem solving under a fast-paced environment. Experience in retail or service management, along with teamwork and a customer-focused mindset, will help you grow toward future opportunities in