Shift Manager: Lead a Café Team & Create Moments

Starbucks Corp.; Boston (MA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead a team, run a multi-million dollar business, and ensure a welcoming space for customers and partners. You will mentor coworkers and apply sales-focused strategies to drive performance, while upholding Starbucks standards and community values.

The role emphasizes hands-on leadership, operational excellence, and ongoing development opportunities within the Starbucks journey.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead a team and run a multi-million dollar Starbucks operation.
• Provide mentorship and training to partners, guiding daily shifts.
• Create a welcoming space for the community and uphold brand standards.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Sales experience

Job description

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead a team, run a multi-million dollar business, and ensure a welcoming space for customers and partners. You will mentor coworkers and apply sales-focused strategies to drive performance, while upholding Starbucks standards and community values.

The role emphasizes hands-on leadership, operational excellence, and ongoing development opportunities within the Starbucks journey.