Shift Manager: Lead a Café Team & Elevate Moments

Starbucks Corp.; Palmer (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Tuition coverage

Paid vacation

401(k)

Job summary

Starbucks Corp. in Palmer, MA is seeking a Shift Manager to lead a team, uphold service standards, and drive store performance. You will coach partners, manage operations, and ensure a welcoming space for every guest.

This role emphasizes hands-on mentorship, a sales-driven mindset, and opportunities for growth within Starbucks as a multi-million dollar business. Strong organizational and interpersonal skills are essential.

Qualifications

• One year retail / customer service management experience (two years preferred) or 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead with purpose and prepare for the next step in your Starbucks journey.
• Run a multi-million dollar business, lead a team and create a welcoming space for your community.
• Mentor and develop partners to deliver exceptional guest experiences.
• Be a visible leader who drives store performance and guest satisfaction.

Skills

Leadership

Customer service

Team management

Problem solving

Sales oriented

Interpersonal skills

Job description

Starbucks Corp. in Palmer, MA is seeking a Shift Manager to lead a team, uphold service standards, and drive store performance. You will coach partners, manage operations, and ensure a welcoming space for every guest.

This role emphasizes hands-on mentorship, a sales-driven mindset, and opportunities for growth within Starbucks as a multi-million dollar business. Strong organizational and interpersonal skills are essential.