Shift Manager: Hands-On Leader, Path to Ops

Super Star Car Wash; Vista (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401(k) with company match

Free unlimited car washes

Accrued vacation time

Sick time in accordance with state law

Tuition reimbursement

Job summary

Super Star Car Wash is seeking a Shift Manager to act as Manager-on-Duty, leading daily operations, safety, guest experience, and team performance at our Vista location. You will drive staffing, coaching, and brand standards in a fast-paced environment.

The ideal candidate brings 1+ year of supervisory or customer-service experience, strong leadership, and a hands-on management style to develop teams and ensure service excellence.

Qualifications

• At least 18 years of age.
• High school diploma or GED.
• Minimum 1 year of supervisory or customer-service experience.
• Retail, hospitality, or car wash experience preferred.
• Demonstrated ability to lead teams, make decisions, and drive results.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide shoulder to shoulder coaching and celebrate and recognize team members.
• Support training completion and promote a culture of engagement and accountability.
• Model company values and enforce policies and procedures.
• Proactively identify safety risks and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.

Skills

Leadership

People management

Communication

Problem solving

Training/coaching

Education

High school diploma or GED

Job description

Super Star Car Wash is seeking a Shift Manager to act as Manager-on-Duty, leading daily operations, safety, guest experience, and team performance at our Vista location. You will drive staffing, coaching, and brand standards in a fast-paced environment.

The ideal candidate brings 1+ year of supervisory or customer-service experience, strong leadership, and a hands-on management style to develop teams and ensure service excellence.