Shift Leader: Fast-Paced Ops and People Growth

Super Star Car Wash; Mesquite (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical / Dental / Vision coverage

STD, LTD and Life Insurance Options

401(k) with company match

Free unlimited car washes

Accrued vacation time

Sick time in accordance with state law

Tuition reimbursement

Job summary

Super Star Car Wash is seeking a Shift Manager to lead daily operations, oversee staffing and service standards, and act as Manager-on-Duty. You will guide teams, drive guest satisfaction, and uphold safety and brand integrity in a fast-paced car wash environment.

The role offers hands-on leadership with clear development pathways, competitive benefits, and a supportive leadership team.

Qualifications

• At least 18 years of age.
• High school diploma or GED.
• Minimum 1 year of supervisory or customer-service experience.
• Retail, hospitality, or car wash experience preferred.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide shoulder to shoulder coaching and celebrate and recognize team members.
• Support training completion and promote a culture of engagement and accountability.
• Model company values and enforce policies and procedures.
• Proactively identify safety risks and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Rotational leadership focus areas covering People, Sales, and Operations.

Skills

Team Leadership

Communication

Problem Solving

Customer Service

Coaching

Education

High school diploma or GED

Job description

Super Star Car Wash is seeking a Shift Manager to lead daily operations, oversee staffing and service standards, and act as Manager-on-Duty. You will guide teams, drive guest satisfaction, and uphold safety and brand integrity in a fast-paced car wash environment.

The role offers hands-on leadership with clear development pathways, competitive benefits, and a supportive leadership team.