Shift Manager — Food Service Ops & Team Leadership

Harri; Alvin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Taco Bell in Texas is seeking a Shift Manager to lead daily operations under the Restaurant Manager. All levels require full certification in the position (Shift Leader training path and ServSafe).

You will supervise team members, ensure food quality and customer service, manage costs, and complete shift paperwork. Availability across shifts and weekend work may be required; strong communication and math skills are essential.

Qualifications

• A high school diploma or GED.
• Strong customer service skills.
• Strong communication skills.
• Basic computer and math skills.
• Must be at least 18 years of age.
• Must be Serv Safe certified.

Responsibilities

• Ensure the restaurant is clean and well-maintained, uphold the standards for food quality, cleanliness, sanitation, and customer service.
• Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
• Responsible for cash register setup and smooth shift transitions during shift changes.
• Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
• Train new and existing team members in various job stations and operational procedures.
• Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
• Post sales readings and conduct shift awareness walk-throughs to ensure operations are running smoothly.
• Observe and enforce all safety and security procedures, ensuring safe working environment for both staff and customers.
• Training, coaching and development of Team Members.

Skills

Strong customer service

Strong communication

Basic computer and math skills

Must be at least 18 years old

Serv Safe certified

Education

High school diploma or GED

Job description

Taco Bell in Texas is seeking a Shift Manager to lead daily operations under the Restaurant Manager. All levels require full certification in the position (Shift Leader training path and ServSafe).

You will supervise team members, ensure food quality and customer service, manage costs, and complete shift paperwork. Availability across shifts and weekend work may be required; strong communication and math skills are essential.