Shift Manager: Food Quality & Guest Experience Leader

Quality Fresca; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Job summary

Moe's Southwest Grill is seeking a Shift Manager to oversee daily restaurant operations in Washington, DC. You will ensure high-quality guest service, proper food handling, and adherence to brand standards in a fast-paced setting.

Responsibilities include training, coaching, and supervising staff, managing shift flow, and maintaining safety and cleanliness. Strong leadership and communication are essential for success in this role.

Qualifications

• High school diploma or equivalent preferred.
• Quality guest service skills and strong communication.
• Effective shift management and leadership abilities.
• Ability to multi-task and lead a restaurant team to goals.
• Adherence to company core values and brand standards.

Responsibilities

• Manage daily restaurant operations in a fast-paced environment.
• Ensure guest service quality and food safety standards are met.
• Oversee training, coaching, and performance of staff.
• Monitor food flow, portioning, waste, and inventory controls.
• Maintain cleanliness, safety, and a professional appearance.
• Communicate with leadership and ensure policies are followed.

Skills

Guest service quality

Communication skills

Shift management

Leadership

Multi-tasking

Team leadership

Company values adherence

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Moe's Southwest Grill is seeking a Shift Manager to oversee daily restaurant operations in Washington, DC. You will ensure high-quality guest service, proper food handling, and adherence to brand standards in a fast-paced setting.

Responsibilities include training, coaching, and supervising staff, managing shift flow, and maintaining safety and cleanliness. Strong leadership and communication are essential for success in this role.