Shift Manager: Flexible Hours, PTO, Paid Training & Growth

Ontario Trillium Foundation; Winchendon (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Earned PTO

Flexible scheduling

Paid training and development

Employee discounts on all your Dunkin’

Opportunities for continued growth

Job summary

Dunkin' is hiring a Shift Manager in Massachusetts to lead during shifts, coach crew, and ensure smooth daily operations. You’ll train staff, manage inventory, supervise cash handling, and uphold food safety and brand standards.

A positive attitude, strong communication, and flexibility to work mornings, evenings, weekends, and holidays are essential for success. Join a team focused on great coffee and outstanding guest experiences, with opportunities for growth and development within the

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Customer service

Multitasking

Communication skills

Team leadership

Job description

Dunkin' is hiring a Shift Manager in Massachusetts to lead during shifts, coach crew, and ensure smooth daily operations. You’ll train staff, manage inventory, supervise cash handling, and uphold food safety and brand standards.

A positive attitude, strong communication, and flexibility to work mornings, evenings, weekends, and holidays are essential for success. Join a team focused on great coffee and outstanding guest experiences, with opportunities for growth and development within the