Shift Manager: Fast-Paced Team Leader & Operations

Shake Shack; Plano (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

401(k) Plan with Company Match

Paid Time Off

Parental Leave

Meal Discounts

Employee Resource Groups

Job summary

Shake Shack in Plano, TX is seeking a Shift Supervisor to lead a fast-paced team on a daily basis. You will supervise a team of hourly Team Members, manage shift flow, and ensure safety, cleanliness, quality, and speed of service.

The role requires strong leadership, problem solving, and clear communication. Join us for growth opportunities, competitive benefits, and a culture that values hospitality and community.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Communication

Problem Solving

Education

Food Safety Certification

Tools

POS System Experience

Job description

Shake Shack in Plano, TX is seeking a Shift Supervisor to lead a fast-paced team on a daily basis. You will supervise a team of hourly Team Members, manage shift flow, and ensure safety, cleanliness, quality, and speed of service.

The role requires strong leadership, problem solving, and clear communication. Join us for growth opportunities, competitive benefits, and a culture that values hospitality and community.