Shift Leader - Restaurant Team & Service Excellence

Shake Shack; Grand Prairie (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities to give back

Career development opportunities

Job summary

Shake Shack in Grand Prairie, TX is seeking an energetic Shift Lead to manage the flow of service on a busy shift, directing hourly Team Members to maintain safety, cleanliness, quality, and speed.

You'll help build a high-performing team, support with ordering and inventory as needed, and participate in interviews to support staff growth, while delivering exceptional guest experiences in a fast-paced environment.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Problem solving

Communication skills

Food Safety Certification

Job description

Shake Shack in Grand Prairie, TX is seeking an energetic Shift Lead to manage the flow of service on a busy shift, directing hourly Team Members to maintain safety, cleanliness, quality, and speed.

You'll help build a high-performing team, support with ordering and inventory as needed, and participate in interviews to support staff growth, while delivering exceptional guest experiences in a fast-paced environment.