Shift Manager - EVS (2:00A-10:30A)

Bally's Corporation; Dover (DE); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

30 days of rides with DART (new hires)

Job summary

Bally's Corporation in Dover, DE is hiring for an on-site environmental services role with a 2:00A–10:30A shift. You will lead and mentor staff, maintain a pristine work environment, and ensure all departments stay aligned with property goals.

The position requires strong English communication, leadership, and organizational skills. Primary duties include staff supervision, training, scheduling, guest service focus, and adherence to safety and compliance policies.

Qualifications

• Must be able to speak, read and write English.
• Excellent organizational and time management skills.
• Strong customer service and leadership abilities.
• Ability to handle multiple tasks under time constraints.

Responsibilities

• Produces and maintains an exceptional work environment.
• Ensures staff are informed of goals and objectives.
• Maintains relationships across departments to maximize cooperation and guest service.
• Suggests improvements to increase guest satisfaction and revenue while reducing costs.
• Implements inspections, training, coaching, and performance feedback.
• Monitors labor resources and ensures safe operations.
• Inspects public areas for cleanliness and upkeep.
• Interviews, hires, and retains staff; conducts coaching sessions.
• Manages safety, compliance, and company recycling programs.
• Must be available to work weekends, holidays, and nights as scheduled.

Skills

English proficiency

Leadership

Customer service

Time management

Education

High School diploma or GED

Tools

Microsoft Word

Job description

Job Category: Operations - Environmental Services

Requisition Number: SHIFT012269

• Posted : October 26, 2026
• Full-Time
• On-site
• Salary : $43,888 USD per year

Locations

Showing 1 location

Dover, DE 19901, USA

Description

Shift: 2:00A - 10:30A

Responsibilities:

• Produces and maintains an exceptional work environment.
• Ensures that Dover Downs employees are informed of pertinent information including property/departmental goals and objectives.
• Establishes and maintains close working relationships with all departments ensuring maximum cooperation, productivity, morale and guest service.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• Displays fair treatment with respect to disciplinary action producing documentation as necessary.
• Resolves guest and Dover Downs employee issues/disputes..
• Mentors line staff assisting in their professional development and growth.
• Produces performance appraisals for direct reporting employees.
• Monitors labor resources to ensure maximum effectiveness in guest service while realizing full profit potential.
• Inspects public areas (casino, public restrooms, front drive, pool area, elevators, etc.) ensuring all is cleaned and well maintained.
• Ensures that storage closets are properly stocked with supplies.
• Generates purchase orders as needed.
• Conducts required number of written inspections.
• Ensures that staff is producing Maintenance Requests.
• Ensures that Daily Cleaning Projects are properly executed.
• Issues and collects master keys.
• Evaluates employee performance routinely, delivering positive and negative feedback in a timely and effective fashion.
• Adheres to department and property policies and procedures.
• Resolves guest and employee issues.
• Ensures that company assets/equipment/inventories are protected.
• Interviews, selects, hires, and retains superior employees.
• Conducts formal and informal training for subordinates.
• Conducts formal and informal coaching and counseling with subordinates.
• Rewards and recognizes superior performers.
• Ensures that employees work safely and follow all safety rules to minimize work related injuries.
• Ensures compliance with relevant laws and regulations as well as company policies and procedures.
• Maintains up-to-date knowledge of industry and competition.
• Ensures effective communication within the department and company.
• Holds subordinates accountable for established performance expectations.
• Motivates and develops staff; provides advice and guidance as appropriate.
• Complies with and enforces compliance with the company’s recycling program standards.
• Performs other duties as assigned.
• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Target Starting Salary : $43,500.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

Required

High School or better.

Experience

Required

Must be able to speak, read and write English

Must have the ability to make progress on multiple assignments under time constraints.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Must have initiative, well-developed interpersonal skills and the ability to set and achieve high standards of performance.

Must possess good customer service and leadership skills.

Must possess good oral and written communication skills.

Must possess computer proficiency with Microsoft Word.

Good judgement and common sense.

High school diploma or GED.

Preferred

1-3 years:

supervisory experience in Hotel operations preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.