Shift Manager - Drive-Thru Ops Leader

Sonic Drive-In; Ville Platte (LA); On-site; USD 42,000 - 58,000; Full time

Job summary

Sonic Drive-In in Ville Platte, LA, is seeking an Assistant Manager to lead and develop team members, drive sales, and manage costs across shifts. You will ensure adherence to SOPs, maintain product quality, and deliver outstanding customer service while supervising multiple stations and maintaining a clean, compliant operation.

The role requires experience in restaurant management or supervision, flexibility for irregular hours, and the ability to train and motivate staff to meet operational

Qualifications

• 2+ years of restaurant management experience preferred.
• Experience running a restaurant shift without supervision.
• Knowledge of health and safety laws and regulations.

Responsibilities

• Lead drive-in employees during shift and assign tasks.
• Oversee drive-in operations to ensure guest satisfaction.
• Manage staffing levels during shift.
• Perform opening/closing duties.
• Handle guest and employee issues escalations.
• Monitor costs and inventory to improve efficiency.
• Ensure compliance with policies and standards.
• Perform all station duties as needed.
• Maintain sanitation and cleanliness per SOPs.
• Attend work regularly.

Skills

Restaurant management

Staff leadership

Customer service

Operational thinking

Shift supervision

Tools

POS system

Job description

Sonic Drive-In in Ville Platte, LA, is seeking an Assistant Manager to lead and develop team members, drive sales, and manage costs across shifts. You will ensure adherence to SOPs, maintain product quality, and deliver outstanding customer service while supervising multiple stations and maintaining a clean, compliant operation.

The role requires experience in restaurant management or supervision, flexibility for irregular hours, and the ability to train and motivate staff to meet operational