Shift Manager ($18-22/hr)

McDonald's; Andover (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Free World Famous Food

Paid training

Archways to Opportunity

Health insurance options

Recognition program

Bonus program

Local ownership culture

Job summary

McDonald's in Andover is seeking a Shift Manager who will lead the restaurant shift, coach crew, and drive outcomes. You’ll set the tone on shift, deliver fast, friendly service, and uphold food safety and quality standards.

Applicants should be able to work weekends and demonstrate strong leadership and communication skills. This role offers paid training, leadership development, and opportunities to grow into higher leadership positions.

Qualifications

• Leadership experience preferred (restaurant, retail, or hospitality).
• Strong communication and team leadership skills.
• Ability to work in a fast-paced, high-energy environment.

Responsibilities

• Lead and coach crew to deliver fast, friendly, and accurate service
• Ensure food safety, quality, and cleanliness standards are consistently met
• Manage shift operations, including staffing, positioning, and flow
• Monitor performance and take action to meet service and profitability goals
• Oversee inventory, safety, and security procedures
• Train and develop team members for growth
• Communicate effectively with team members and other leaders

Skills

Leadership

Team coaching

Communication

Customer service

Operations management

Job description

Step Into Leadership. Run the Shift. Grow Your Career. Make Moments Matter.

Ready to take the next step? As a Shift Manager, you don't just support the business—you lead it in real time.

At McDonald's, our Shift Managers set the tone for the entire restaurant. You'll lead your team, drive results, and create an environment where both employees and customers thrive.

Please note: you must be available to work at least 2 of our weekend days (Friday, Saturday, Sunday) to be considered for management roles.

What You'll Do

You'll take ownership of your shift and lead your area to success:

• Lead and coach crew to deliver fast, friendly, and accurate service
• Ensure food safety, quality, and cleanliness standards are consistently met
• Manage shift operations, including staffing, positioning, and flow
• Monitor performance and take action to meet service and profitability goals
• Oversee inventory, safety, and security procedures
• Train and develop team members for growth
• Communicate effectively with team members and other leaders

Why Join Our Team

We Invest In Our Leaders

• Competitive starting wage of $18+ for trainees and $20+ when certified (depends on availability, experience, and if you have any McDonald's certificates. Must pass shift verification)
• Free uniforms
• Free World Famous Food
• Paid training and leadership development
• Education opportunities through Archways to Opportunity (High school completion, college tuition assistance, ESL programs)
• Health insurance options (for Full-Time employees)
• Service awards and recognition
• Bonus program for successful class completion
• Locally owned & operated people-first culture

More Than a Job—A Leadership Path

This role is a stepping stone to higher leadership. Many of our General Managers and leaders started as Shift Managers.

If you're looking for a place to build real leadership skills while making an impact every day this is it.

Who We’re Looking For

• Previous leadership experience preferred (restaurant, retail, or hospitality), McDonald's experience a huge plus
• Strong communicator who can lead with confidence and positivity
• Able to work in a fast-paced, high-energy environment
• Flexible schedule, including nights and weekends
• Passion for developing others and delivering great results
• Must be 18 years or older

What Success Looks Like

You are a competitive and motivated leader who strives to provide Golden moments to our guests, no matter the time of day. You lead shifts that deliver:

• Quality food
• Great service
• Clean, safe restaurants
• Strong team performance
• Fun, collaborative experiences

Additional Information

This posting provides a general overview of the role. Shift Managers perform a variety of responsibilities that may not all be listed here.

This restaurant is independently owned and operated by a franchisee. All employment decisions are made by the franchisee, not McDonald's USA. Your application will be submitted directly to the franchise organization.