Shift Manager

Popeyes; Willow Park (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

401K plan

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Free meals on duty

Daily pay

Advancement opportunities

Job summary

Popeyes is seeking a Shift Leader to help run daily restaurant operations with passion and Cajun hospitality. You will support the General/Assistant Manager, guide a team, ensure orders are prepared to standard, and deliver exceptional service.

If you have at least one year in QSR, strong leadership, and a willingness to train others, you’ll fit right in. Join a team that treats guests like family and offers opportunities for growth.

Qualifications

• Minimum 1 year in Quick Service Restaurant (QSR) industry.
• High School Diploma or GED preferred.
• Familiarity with POS system and ServSafe certification preferred.
• Availability to work evenings, holidays, and weekends.
• Strong team leadership and conflict resolution skills.
• Excellent written and verbal communication.
• Able to withstand restaurant environment physical demands.

Responsibilities

• Help manage daily restaurant operations and ensure smooth shifts.
• Support General/Assistant Manager in training and coaching team members.
• Deliver accurate orders with speed and hospitality.
• Maintain cleanliness, safety, and food quality standards.
• Provide exceptional customer service and resolve issues professionally.

Skills

Customer service

Team leadership

Communication

Conflict resolution

Shift coordination

Education

High School Diploma or GED

Tools

POS system

ServSafe certification

Job description

WE WANT YOUR VOICE AT OUR TABLE.

Popeyes® is not like most fast food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and heritage – and they want to share that pride with you!

What You’ll Get (Benefits):

Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Love That Chicken!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

Our Shift Leaders are the key to operating our restaurants daily. You will help support the General and/or Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more. The perfect candidate will deliver food to guests that is perfectly cooked, made with love, and served with Popeyes®' famous Cajun Hospitality.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.

WE WANT YOUR VOICE AT OUR TABLE.
Popeyes® is not like most fast food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love by joining a Popeyes® restaurant team.