Shift Manager

McDonald's; West Jefferson (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fast-food restaurant in West Jefferson seeks a Shift Manager to provide leadership and ensure excellent customer service. Candidates should have previous leadership experience, enjoy teamwork, and be flexible. Responsibilities include monitoring performance, training crew, and managing operations during shifts. This role offers opportunities for advancement in a dynamic environment.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer service.
• Monitor team performance and ensure standards are met.
• Help prepare the next Shift Manager.
• Meet performance targets during shifts.

Skills

Leadership experience

Team player

Flexibility

Customer service

Job description

Job Overview

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

Legal Notice

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.