Shift Manager

McDonald's; Sullivan (IL); On-site; USD 23,419 - 28,929; Full time

Job summary

McDonald’s Sullivan, IL franchise location is seeking a Shift Manager to lead shifts and ensure customers receive a fast, accurate, and friendly experience. The role requires supervising crew and other managers during shifts and maintaining McDonald’s standards.

The position includes planning for each shift, monitoring performance, safety, security and profitability, and helping departments meet their goals. 18+ age required for managerial duties.

Qualifications

• Leadership experience preferred, ideally in restaurant, retail or hospitality.
• Must be 18 years or older to be a manager in a corporate-owned and operated restaurant.

Responsibilities

• Lead shifts weekly, ensuring fast, accurate, friendly customer experience.
• Provide leadership to crew and other managers during a shift to meet McDonald’s standards.
• Plan for each shift, monitor performance, safety, security, and profitability and communicate with the next Shift Manager.

Skills

Leadership experience

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description

Pay rate: $17-$21 per hour

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. Candidates must be 18 years or older to be a manager in a corporate owned and operated restaurant.