Shift Manager

University City McDonald's; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead a team in providing exceptional customer service and maintaining high standards of quality and cleanliness. In this dynamic role, you will supervise daily operations, manage Crew schedules, and ensure that every customer enjoys a fast and friendly experience. With a focus on leadership and teamwork, you will help achieve targets and foster a positive work environment. This position offers a flexible schedule and a variety of benefits, making it an excellent opportunity for those looking to grow in the hospitality industry.

Benefits

Dental insurance

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Qualifications

• 1 year of supervising experience is preferred.
• Ability to manage Crew schedules and performance.

Responsibilities

• Oversee shifts to ensure fast, accurate, and friendly customer service.
• Supervise food safety and cleanliness procedures.
• Train new team members on critical job functions.

Skills

Leadership

Customer Service

Food Safety Procedures

Communication

Team Management

Education

High School Diploma

Job description

In this role, you will oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory, and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job function

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

The ideal candidate for this position

Supervising Experience: 1 year (Preferred)

Source: Hospitality Online