Shift Manager - Cantina & Tacos - Riverwind Casino

Traditions Hospitality Group; Norman (OK); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player invites you to join their team as a Shift Manager. In this dynamic role, you will oversee daily operations, ensuring exceptional service and a positive environment for both guests and team members. With opportunities for growth and professional development, this position offers a vibrant work environment where you can thrive. If you have a passion for hospitality and a knack for leadership, this is the perfect opportunity to make a significant impact while enjoying daily challenges and rewards.

Benefits

Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Recognition Programs

Referral Bonuses

Qualifications

• Minimum of 2 years of supervisory experience in hospitality or food service.
• Strong leadership and communication skills required.

Responsibilities

• Supervise and coordinate staff activities during assigned shifts.
• Manage inventory and handle guest inquiries professionally.

Skills

Leadership

Communication

Multitasking

Inventory Management

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Manager - Cantina & Tacos - Riverwind Casino role at Traditions Hospitality Group.

Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.

Shift Manager

As a Shift Manager, you'll oversee the daily operations of our establishment, ensuring exceptional service and a positive experience for our guests and team members.

Essential Functions and Responsibilities

• Supervise and coordinate staff activities during assigned shifts, including front-of-house and back-of-house operations.
• Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
• Train and mentor team members to uphold service standards and deliver outstanding guest experiences.
• Manage inventory, including ordering, receiving supplies, and monitoring stock levels.
• Handle guest inquiries, concerns, and complaints professionally and promptly, aiming for resolution.
• Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.

Required Qualifications

• Must be at least 21 years old.
• Must be able to obtain a Gaming badge.
• Must be able to obtain an ABLE license.
• Minimum of 2 years of supervisory experience in hospitality or food service.
• Strong leadership and communication skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Flexibility to work varying shifts, including nights, weekends, and holidays.

What’s in it for you?

We offer opportunities for growth and professional development through training, mentorship, and a vibrant work environment. Join us to experience daily challenges and new experiences that make your career exciting.

Employee Benefits

• Daily Pay!
• 401(k) Matching
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Recognition and Anniversary Programs
• Opportunities to grow, with over 85% of managers promoted from hourly roles
• Referral bonuses for bringing new team members

Our Mission: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."

EEO Statement

Traditions Hospitality Group is committed to equal employment opportunity. We do not discriminate based on veteran status, race, religion, sex, age, disability, or any other protected class under law.