Shift Manager

guernseysonic; St. Albans (WV); On-site; USD 21,000 - 25,000; Full time

Job summary

Guernsey Sonic in St. Albans, WV is seeking a hands-on Shift Supervisor to lead restaurant operations, supervise staff, and ensure quality service and sanitation.

You will train new employees, run shift meetings, enforce policies, and handle customer and employee concerns. This role requires reliability, leadership, and the ability to work flexible hours, including nights, weekends, and holidays.

Qualifications

• Experience in restaurant or retail environment preferred.
• Ability to lead and train new employees.
• Know policies and sanitation standards.

Responsibilities

• Lead and supervise station duties (fountain, grill, drive-thru if applicable) to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Maintenance of cleanliness and sanitation per standards.
• Regular attendance.
• Time/Shift: 30+ hours weekly with nights and weekends.

Skills

General restaurant knowledge

Basic math and reading skills

Verbal and written communication

Follow directions

Multi-tasking and leadership

Job description

Position Summary:This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions