Shift Manager

guernseysonic; Portsmouth (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Guernsey Sonic in Portsmouth, OH is seeking a team-oriented supervisor to lead restaurant operations and ensure quality service. You will oversee station duties across fountain, grill, front/drive-thru segments and support new employee training.

The role requires regular shift leadership, adherence to company standards, and effective communication. Expect minimum 30 hours per week with nights, weekends and holidays as needed.

Qualifications

• Experience in general restaurant or retail operations.
• Ability to perform basic math and read instructions.
• Strong verbal and written communication skills.
• Ability to multi-task and lead a team.

Responsibilities

• Lead, supervise, and perform station duties as assigned.
• Assist with new employee orientation and training.
• Ensure compliance with policies and sanitation standards.
• Conduct regular shift meetings and report issues to MOD.
• Move and stock food products up to 50 pounds.
• Maintain attendance and perform other duties as required.

Skills

General restaurant knowledge

Retail knowledge

Basic math skills

Reading skills

Verbal communication

Written communication

Following directions

Multitasking

Leadership

Time management

Conflict resolution

Job description

Position Summary:This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions