Shift Manager

guernseysonic; Sikeston (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Guernsey Sonic in Sikeston, MO is seeking a qualified shift supervisor to oversee daily restaurant operations, lead stations, and ensure guest satisfaction.

You will train new employees, enforce policies, manage sanitation, and handle shift meetings. The role requires teamwork, clear communication, and the ability to multitask in a fast-paced environment.

Minimum 30 hours per week with nights, weekends, and holidays; ability to lift up to 50 pounds may be required.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties to meet standards.
• Assist with new employee orientation and training.
• Comply with company policies, procedures, and standards.
• Perform cleaning and sanitation duties, including waste handling and sanitizing areas.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints to MOD.
• Move and stock food weighing up to 50 pounds.
• Perform other duties as assigned.

Skills

General restaurant knowledge

Basic math skills

Reading ability

Verbal communication

Written communication

Follow directions

Multi-tasking

Decision making

Leadership

Time management

Conflict resolution

Job description

Position Summary:This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions