Shift Manager

guernseysonic; Athens (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Guernsey Sonic in Athens, OH is seeking a shift supervisor to perform, lead and oversee daily restaurant operations to provide quality products and guest service. You will guide teams, ensure efficiency, and uphold safety and sanitation standards.

Responsibilities include training new employees, enforcing company policies, coordinating shift meetings, and addressing customer or staff issues. This role requires reliable attendance and the ability to work nights, weekends, and holidays.

Qualifications

• Experience in restaurant or retail setting.
• Basic math and reading skills.
• Strong communication skills.
• Ability to lead and train teammates.
• Ability to perform duties safely and follow procedures.

Responsibilities

• Perform, lead, and supervise station duties to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and standards.
• Lead shift meetings and coordinate team activities.
• Move and stock food products, ensure sanitation and safety.

Skills

General restaurant knowledge

Basic math

Reading skills

Verbal and written communication

Follow directions

Multi-tasking

Leadership

Time management

Conflict resolution

Job description

Position Summary:This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions