Shift Manager

Ascent Hospitality Management; Spring (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Manager to oversee daily operations and ensure outstanding service. The ideal candidate will manage shifts, address team issues, and maintain high standards of cleanliness while providing excellent customer service.

Qualifications

• Effective communication skills with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.

Responsibilities

• Manage each shift and address issues like tardy employees and customer complaints.
• Complete all daily paperwork and maintain high standards of cleanliness.
• Train staff in proper operations of POS systems.

Skills

Communication

Education

Previous restaurant experience

Job description

Job Description: Shift Manager at Huddle House

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

Job Summary

The Shift Manager will oversee the day-to-day operation and direction of team members during assigned shifts to ensure outstanding service and guest satisfaction. The incumbent will be responsible for restaurant operations during shifts when management is not present. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Responsibilities

• Manage each shift and address issues such as tardy employees, customer complaints, food delivery, etc.
• Complete all daily paperwork including red book information, shift inventories, and other necessary documentation to ensure the unit's profitability.
• Maintain high standards of cleanliness and sanitation in the unit.
• Enforce all brand standards, company policies, and procedures.
• Train staff in proper operations of POS systems and back-of-house functions, as well as front-of-house operations.
• Ensure each customer is completely satisfied during their visit.
• Represent the company professionally at all times.

Qualifications

• Effective communication skills with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.
• Previous restaurant experience required.

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

Note: This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by their management. All employment inquiries should be directed to the franchise location, not Huddle House Corporate.