Shift Manager

LBT Group, LLC; Speedway (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health Insurance including vision, dental and life insurance

Job summary

LBT Group, LLC in Speedway, Indiana is looking for a dedicated crew member to provide unparalleled hospitality at Tropical Smoothie Café. The role requires interacting with customers and crew, and training fellow team members.

Ideal candidates will have experience in the food industry and embody the positive energy that makes our cafe unique. Responsibilities include ensuring operational standards and performing additional duties as needed.

Health insurance and a fun work environment are part of the rewards.

Qualifications

• Experience in the food industry.
• Ability to multi-task and remain positive under stress.
• Continuous standing and walking throughout shifts.

Responsibilities

• Interact with crew members and customers to deliver unparalleled hospitality.
• Train and coach crew members during shifts.
• Ensure each station operates to cafe standards.
• Perform additional tasks to run the cafe.

Skills

Customer service

Food industry experience

Positive attitude

Job description

Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).

Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.

Knowledgeable and proficient in each position within the cafe.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Cafe’s standards.

Trains and coaches crew members during each shift to ensure brand standards are upheld.

Uses tools to accomplish goals, manage labor and control inventory.

Performs any additional tasks necessary to run the cafe.

REWARDS

• Health Insurance including vision, dental and life insurance available for full time employees.
• Fun, fast paced, upbeat environment with no fryers!

REQUIRED EXPERIENCE

• Experience in the food industry.
• Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Shift Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.