Shift Leader

Workstream; Boynton Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Workstream is hiring for a Crew Leader in Boynton Beach, Florida. Responsibilities include interacting with customers, delivering unparalleled hospitality, and training team members to uphold standards.

Applicants should have experience as a Tropical Smoothie Cafe Crew Member and be legally able to work. The position requires maintaining a fun and fast-paced environment without fryers, with shifts varying from six to eight hours.

Qualifications

• Must be an experienced Tropical Smoothie Cafe Crew Member.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Interact with crew members and customers positively.
• Deliver unparalleled hospitality to every customer.
• Train and coach crew members during each shift.

Skills

Customer service

Teamwork

Positive attitude

Job description

ESSENTIAL FUNCTIONS

• Interacts with crew members and customers using “Tropitude” (our unique positive energy).
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Successfully completed the Café Basics Training Program and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Cafe’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs any additional tasks necessary to run the cafe.

Requirements

• Experienced Tropical Smoothie Cafe Crew Member.
• Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene policies for each shift.
• Fun, fast-paced, upbeat environment with no fryers!