Fast Food Shift Manager - Tropical Cafe'

Workstream; Oxford (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

Workstream is seeking a Fast Food Shift Manager for Tropical Smoothie Café in Oxford, Connecticut. This role involves leading crew members, ensuring high hospitality standards, and maintaining a fun atmosphere in the cafe. Candidates must be physically able to perform duties such as standing, lifting, and carrying, as well as training new team members. The position requires a positive attitude and ability to work in a fast-paced environment, with shifts typically lasting six to eight hours including mornings and weekends.

Qualifications

• Must be able to stand and walk continuously during shifts.
• Ability to lift and carry up to 25 pounds.
• Must maintain a positive attitude in fast-paced conditions.

Responsibilities

• Interact with crew members and customers to create a positive atmosphere.
• Deliver unparalleled hospitality to customers.
• Train and coach crew members during shifts.

Skills

Interpersonal skills

Customer service

Training and coaching

Multi-tasking

Job description

Fast Food Shift Manager - Tropical Cafe'

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

ESSENTIAL FUNCTIONS - TO BE TRAINED FOR TROPICAL BRAND

• Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes
• Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Successfully completed the Café Basics Training Program and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Cafe’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs any additional tasks necessary to run the cafe.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking outtrash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
• may have additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast-paced, upbeat environment with no fryers!