Shift Manager

McDonald's; Rocky Mount (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Archways to Opportunity education

Medical, dental and vision coverage

Paid leaves of absence

Service awards

Matching gifts program

Job summary

McDonald’s restaurant position located at a franchisee-owned location in North Carolina seeks a capable leader to oversee daily operations and crew management. You will ensure food safety, inventory control, and quality service while maintaining a clean and safe environment for guests and staff alike.

The role emphasizes coaching, scheduling, and delivering a fast-paced, high-standard guest experience, with a focus on teamwork and safety within a franchise-operated setting.

Qualifications

• Minimum 18 years of age.
• Leadership experience preferred, ideally in restaurant, retail or hospitality.
• Positive team player with flexible schedule and ability to thrive in a fast-paced environment.

Responsibilities

• Oversee daily operations and ensure food safety standards.
• Coordinate internal communication and staff scheduling.
• Manage inventory and maintain clean, safe restaurant conditions.
• Supervise crew and provide training to new hires.
• Deliver high-quality food production and exceptional customer service.
• Maintain safety and security protocols for staff and customers.

Skills

Leadership experience

Team player

Flexible schedule

Positive attitude

Job description

About This Position

This is a position located at a restaurant owned and operated by an independent franchisee. The franchisee is a separate company and the employer; all employment matters are handled by the franchisee, not by McDonald’s USA.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Minimum 18 years of age
• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment
• Positive team player with flexible schedule and passion for fast‑paced work environments

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including high school degree, college tuition assistance and English as a second language courses
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connections
• Adoption assistance
• Matching gifts program

Additional Information

By applying to this position, you acknowledge that the independent franchisee will handle all employment decisions. All application information will be forwarded only to the franchisee, not to McDonald’s USA.