Shift Manager

McDonald's; Detroit (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental and vision coverage

Tuition assistance

Job summary

A well-known fast food franchise in Detroit is seeking a Shift Manager to lead shifts and ensure excellent customer service. This role involves overseeing crew performance and maintaining McDonald's high standards. Candidates should have leadership experience and the ability to work in a fast-paced environment. Benefits include vacation days, medical coverage, and educational opportunities.

Qualifications

• Previous leadership experience preferred in a restaurant, retail or hospitality environment.
• Must be 18 years or older to manage.
• Looking for positive team players.

Responsibilities

• Lead shifts, ensuring quality service and cleanliness.
• Manage crew and maintain communication with the next Shift Manager.
• Monitor performance to meet standards.

Skills

Leadership experience

Team player

Flexible schedule

Customer service skills

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee is the employer, not McDonald’s USA, and is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive fast, accurate, friendly service. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service and cleanliness to customers.

Shift Managers perform various tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. They may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun and have the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a high school degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awardsEmployee resource connection
• Adoption assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I should contact the franchise organization for information about its privacy practices.