Shift Manager

Five Guys Burgers & Fries; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Five Guys Burgers & Fries in Richmond, VA seeks Shift Managers to support the General Manager and Assistant General Manager in effectively and efficiently running a high-energy fast casual restaurant.

Youll lead hands-on teams across roles, ensure guest satisfaction, uphold safety and quality standards, and manage opening and closing duties. This role requires 1+ year management, Serve Safe NY Level 1 certification, and the ability to work a flexible schedule including weekends.

Qualifications

• 1+ year fast casual restaurant management experience.
• NY: Level 1 Serve Safe Certification.
• 18+ years of age.
• Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks).
• Function in a fast-paced and noisy kitchen environment.
• Tolerance to temperature fluctuations.
• Work with hazardous substances such as hot oil.
• Read, write, speak, and understand basic English.
• Communicate clearly.
• Lead a team effectively.
• Use a basic computer system (ex. cash register).
• Maintain general knowledge of FGNY: locations, transportation, management team, etc.
• Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates.

Responsibilities

• Will be discussed during the interview and/or orientation.

Skills

Team leadership

Communication

English literacy

Lead a team

Customer service

Education

ServSafe Level 1 Certification (NY)

Tools

Cash register operation

Job description

Shift Managers

support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. Managers provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

Schedule:

• Available to work days and nights
• weekends and holidays
• and variable schedule, per the needs of the business

Qualifications

• 1+ year fast casual restaurant management experience
• NY: Level 1 Serve Safe Certification
• 18+ years of age
• Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
• Function in a fast-paced and noisy kitchen environment
• Tolerance to temperature fluctuations
• Work with hazardous substances such as hot oil
• Read, write, speak, and understand basic English
• Communicate clearly
• Lead a team effectively
• Use a basic computer system (ex. cash register)
• Maintain general knowledge of FGNY: locations, transportation, management team, etc.
• Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates

Responsibilities:

Will be discussed during the interview and/or orientation

EQUAL OPPORTUNITY:

At Five Guys, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.