Shift Manager

The Press Club Grill; City of Plattsburgh (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Daily tips

Secret shopper bonus

Complimentary meals

Commuter benefits

Medical insurance

Dental & Vision

Paid time off

401K

Referral bonus

Advancement opportunities

Job summary

Five Guys in New York is seeking a Shift Leader to support the GM and AGM in effectively managing a busy restaurant, ensuring guest satisfaction, profitability, and strong teams. Responsibilities include hands-on support across all roles, from cashier to kitchen, and adherence to company policies.

Candidates should have 1+ year of fast casual management, NY ServSafe Level 1, and the ability to lift 50 pounds and work in a fast-paced environment.

Qualifications

• 1+ year fast casual restaurant management experience.
• Read, write, speak, and understand basic English.

Responsibilities

• Will be discussed during the interview and/or orientation.

Skills

Team leadership

Staff training

Communication

English proficiency

Cash handling

Computer systems

Physical stamina

Safety procedures

Education

NY: Level 1 ServSafe Certification

Job description

What we offer:

• Daily/Weekly tips
• Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
• Complimentary meal and drinks per shift
• Commuter benefits
• Insurance Plan ( Medical, Dental & Vision)
• Paid time off
• 401K program
• Referral bonus for bringing new members in to the team
• Opportunities for advancement

Shift Leaders

support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams.

Managers provide hands‑on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

Schedule:

• Available to work days and nights
• Available to work weekends and holidays
• Variable schedule, per the needs of the business

Qualifications

• 1+ year fast casual restaurant management experience
• NY: Level 1 ServSafe Certification
• 18+ years of age
• Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
• Function in a fast-paced and noisy kitchen environment
• Tolerance to temperature fluctuations
• Work with hazardous substances such as hot oil
• Read, write, speak, and understand basic English
• Communicate clearly
• Lead a team effectively
• Use a basic computer system (ex. cash register)
• Maintain general knowledge of FGNY: locations, transportation, management team, etc.
• Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates

Responsibilities:

Will be discussed during the interview and/or orientation

EQUAL OPPORTUNITY:

At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace. Reasonable accommodation will be considered and implemented in accordance with ADA requirements.

Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740:

https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf