General Manager

The Press Club Grill; City of Niagara Falls (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus potential

Free meals

401k with company matching

Health, vision, and dental insurance

Team outings

Training program

Job summary

Five Guys in Niagara Falls, NY is seeking a General Manager to oversee daily restaurant operations, ensuring compliance with company standards across product preparation, service, maintenance, inventory and team leadership.

The role reports to the District Manager and offers a robust benefits package including a bonus potential, health/vision/dental coverage after a waiting period, and opportunities for training within a collaborative culture.

Qualifications

• Minimum 3 years of management experience.
• Ability to lead a fast-paced, noisy kitchen environment.
• Excellent communication and leadership skills.

Responsibilities

• Direct daily restaurant operations and ensure policy compliance.
• Oversee inventory management, product prep and delivery, and customer relations.
• Recruit, train and retain team members; manage performance.
• Maintain financial accountability and uphold food safety standards.

Skills

Leadership

Communication

Multi-tasking

Integrity

Education

NY Level 1 Serve Safe Certification

Tools

Cash register

Job description

GENERAL MANAGERS:

The General Manager has the overall responsibility for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. This position reports to the District Manager.

Benefits:

• Up to 15% bonus potential
• Free meals
• 401k with company matching after a waiting period
• Health, vision, and dental insurance after a waiting period
• Team outings
• Supportive and collaborative company culture
• DM training program

Requirements:

• 18+ years old
• NY: Level 1 Serve Safe Certification
• 3+ years of management experience
• Hands-on and multi-tasking
• People & Leadership skills
• Excellent communicator
• Integrity: honesty and reliability
• Abilities: read, write, speak, and understand basic English, communicate clearly, function in a fast-paced and noisy kitchen environment, tolerance to temperature fluctuations, working with hazardous substances such as hot oil, use a basic computer system (ex. cash register), ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks), finger dexterity needed, close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EQUAL OPPORTUNITY:

At Five Guys, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.

Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740:

https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf