Shift Manager

McDonald's; Port Wentworth (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A global fast-food franchise is seeking a Shift Manager to provide leadership during shifts. Responsibilities include ensuring customer satisfaction, managing team performance, and maintaining standards of quality and safety. Previous leadership experience is preferred. This role offers a full-time position in a fast-paced environment, and candidates must be 18 years or older to apply.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant or retail environment.
• Must be 18 years or older to be a manager in corporate owned restaurants.

Responsibilities

• Lead shifts ensuring fast and friendly customer experiences.
• Monitor team performance and maintain McDonald's quality standards.
• Manage team communication, safety, and profitability.

Skills

Leadership

Food Safety

Customer Service

Inventory Management

Job description

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s the USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities and Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants