Shift Manager

McDonald's; Pinconning (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular fast food franchise in Michigan is seeking a Shift Manager to lead shifts and ensure exceptional service. Responsibilities include managing crew, overseeing food safety, and ensuring quality control during service. Ideal candidates will have leadership experience in the food or retail industry and the ability to thrive in a fast-paced environment. Must be at least 18 years old. This position is with an independent franchisee of the popular brand and not directly with the corporate entity.

Qualifications

• Previous leadership experience in a restaurant or retail environment is preferred.
• Must be able to work in a fast-paced environment.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring customer satisfaction.
• Plan for each shift and monitor performance.
• Ensure quality control and team safety.
• Train and manage crew members.

Skills

Leadership

Customer Service

Communication

Team Management

Flexibility

Job description

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.