Shift Manager

McDonald's; Berlin (CT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Archways to Opportunity

Education benefits

Medical coverage

Dental coverage

Vision coverage

FSA benefits

Service awards

Employee Resource Connection

Matching gifts program

Job summary

McDonald's is seeking a Shift Manager to lead a fast-paced crew on weekly shifts, ensuring quick, friendly service and top quality and cleanliness. You will mentor crew and fellow managers, plan each shift, monitor performance, and help the team meet McDonald’s standards.

Ideal candidates have leadership experience in hospitality or retail, are at least 18, and are flexible. Benefits include paid vacation, Archways to Opportunity education support, medical/dental/vision coverage, and employee

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment.
• Able to lead shifts and ensure quality, service, and cleanliness.
• Must be 18 years or older to be a manager in McDonald's restaurants.

Responsibilities

• Lead shifts weekly, ensuring fast, accurate, friendly experience for customers.
• Provide leadership to crew and other managers during a shift to meet McDonald's standards.
• Monitor safety, security, and profitability during shifts and communicate with the next Shift Manager.
• Plan for each shift and monitor performance to help the team meet goals.
• Meet targets during shifts and help departments reach their goals.

Skills

Leadership

Teamwork

Communication

Customer service

Scheduling

Training

Food Safety

Problem solving

Job description

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 7 - 14 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Service awards
• Employee Resource Connection
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.