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Job Summary
The Shift Manager is responsible for overseeing the daily operations of the manufacturing floor during the second shift. This role is hands-on, with the supervisor spending most of their time on the floor, monitoring production performance, and resolving issues in real time. The Shift Manager coordinates closely with our Production Manager to receive shift production goals, assigns tasks to the team, and ensures goals are met in a safe, efficient, and timely manner. This role also involves managing personnel-related issues, troubleshooting equipment or tool problems, and ensuring the team adheres to safety and quality standards. The ideal candidate will be a proactive leader with excellent problem-solving skills, a focus on productivity, and a commitment to fostering a positive, engaged team.
Key Responsibilities
Leadership & Supervision
- Lead and support manufacturing team members throughout the shift.
- Assign tasks, set expectations, and ensure work is completed accurately and on time.
- Monitor individual and team performance and address issues professionally.
- Provide on-the-job training and mentorship for new and existing team members.
Production Oversight
- Coordinate and oversee daily manufacturing operations, including material flow, production line activities, and equipment usage.
- Resolve production issues such as missing parts, machine downtime, or scheduling conflicts.
- Ensure shift goals are met while maintaining high standards of workmanship and product integrity.
- Make real-time decisions to adjust workflow as needed to meet changing demands.
Communication & Coordination
- Act as the primary point of contact between the shift team and upper management.
- Record and communicate shift performance metrics, equipment status, staffing issues, and material needs.
- Participate in pre- and post-shift meetings to ensure alignment across departments and shifts.
- Address production disruptions and reassign tasks to maintain workflow.
- Manage attendance, conflicts, and performance concerns, escalating when necessary.
- Troubleshoot and resolve malfunctions, working with maintenance as needed.
- Oversee end-of-shift clean-up and secure the facility, providing a shift report.
Quality & Safety
- Enforce all workplace safety rules and ensure team members follow safety procedures.
- Conduct visual inspections of work in progress and finished goods to uphold quality standards.
- Ensure only trained, certified personnel operate machinery and equipment.
- Identify safety risks and production inefficiencies and escalate or resolve as appropriate.
Qualifications
- High school diploma or equivalent required.
- Minimum 3+ years supervisor, team lead, or management experience in a manufacturing setting.
- Preferred second shift management experience.
- Warehouse and Shipping/Forklift certification experience a plus.
- Ability to stand, walk, and move throughout the facility for the entire shift.
- Must be able to lift up to 50 lbs and perform physical tasks as required.
- Comfortable working in a fast-paced manufacturing environment with varying temperatures and noise levels.
Seniority level
Employment type
Job function
- Management and Manufacturing
Industries
- Wellness and Fitness Services