Shift Manager

McDonald's; Ozark (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Education through Archways to Opportunity

Medical, dental and vision coverage

Short-term and long-term disability

Life and accident insurance

Local area attractions discounts

Free meals and uniforms

Job summary

A leading fast-food franchise in Ozark is seeking a Shift Manager to oversee crew schedules and ensure an outstanding guest experience. The ideal candidate will have a passion for customer service and the ability to lead a team. Key responsibilities include supervising cleanliness and safety, managing inventory, and fostering an environment of training and learning. This role offers various benefits including medical coverage and educational opportunities.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership to crew and managers.
• Supervise and lead food safety and cleanliness measures.
• Manage safety, security, inventory and profitability.
• Encourage training and education within the restaurant.
• Drive and expect a high level of performance from the team.

Job description

Shift Manager – McDonald's

Join to apply for the Shift Manager role at McDonald’s. This position is in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer and is responsible for all employment matters.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and empower: Provide encouraging leadership to crew and managers to deliver an outstanding guest experience.
• Ensure teamwork: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Manage safety, security, inventory and profitability.
• Encourage learning: Cultivate and encourage training, education and continued learning within the restaurant.
• Focus on results: Drive and expect a high level of performance from the team.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Previous managerial experience is preferred, ideally in a restaurant, retail or hospitality environment, but it is not required. The applicant must be 18 years or older.

Benefits

• Education through Archways to Opportunity (high‑school degree program, college tuition assistance and English classes).
• Medical, dental and vision coverage.
• Short‑term and long‑term disability, life and accident insurance.
• Local area attractions discounts.
• Free meals and uniforms.