Shift Manager

McDonald's

Ottumwa (IA)

On-site

USD 15,911 - 22,661

Part time

14 days+

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Benefits offered by this job

$14.00 hourly rate plus available cash incentives

Flexible scheduling

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Employee discounts and free meals

Job summary

A local restaurant franchise is seeking a Shift Manager to lead the team and oversee operations in Ottumwa, IA. The ideal candidate will have a strong customer service focus and effective leadership abilities. Responsibilities include managing crew schedules, ensuring food safety, and fostering team training. Flexible scheduling options are available for both full-time and part-time positions.

Qualifications

Strong passion for helping and serving customers and team members.
Ability to communicate effectively and anticipate customer needs.
Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.

Responsibilities

Handle and oversee crew schedules.
Provide encouraging leadership for crew and managers.
Supervise food safety and cleanliness measures.
Monitor safety, security, inventory, and profitability.
Cultivate and encourage training and continued learning.
Drive and expect a high level of performance from the team.

Skills

Customer service focus

Effective communication

Teamwork

Problem-solving in fast-paced environments

Job description

Join to apply for the Shift Manager role at McDonald's

3 days ago Be among the first 25 applicants

Flexible scheduling with a side of always feeling valued. A role in your local McDonald's franchisee owned restaurant offers a job combo that will fit YOU!

Perks & Benefits

$14.00 hourly rate plus available cash incentives
Flexible scheduling
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Employee discounts and free meals

And much, much more!

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!

Role Responsibilities

Lead the Experience: Handle and oversee crew schedules
Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
Take action first: Take measures around safety, security, inventory, and profitability
Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
Be results oriented: Drive and expect a high level of performance from the team

Qualifications

Passion for helping and serving others (customers and fellow team members)
Strong customer service and support focus
The ability to communicate effectively and anticipate customer needs
To provide solutions and make decisions in a fast‑paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment.

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Seniority level