Shift Manager

McDonald's; Caseyville (IL); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Competitive pay from $17.00-$18.50 / hour plus cash incentives

Free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Medical, dental, and vision benefits

Job summary

A leading fast-food franchise is seeking a Shift Manager to lead the crew and ensure outstanding customer experiences. Responsibilities include scheduling, supervising clean and safe operations, and driving team performance. Ideal candidates will possess strong leadership skills and a passion for customer service. The role offers flexible scheduling and competitive pay in Caseyville, Illinois.

Qualifications

• Passion for helping and serving others, both customers and team members.
• Ability to communicate and anticipate customer needs in a fast-paced environment.

Responsibilities

• Handle and oversee crew schedules.
• Provide leadership for crew and managers for an outstanding guest experience.
• Supervise food safety and cleanliness measures.
• Take action measures around safety and profitability.
• Encourage training and education within the restaurant.
• Drive a high level of team performance.

Skills

Strong customer service focus

Effective communication skills

Team leadership

Job description

Join to apply for the Shift Manager role at McDonald’s.

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

Perks & Benefits

• Competitive pay from $17.00-$18.50 / hour plus cash incentives
• Free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Medical, dental, and vision benefits*
• Available to full‑time employees

And much, much more!

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results‑oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs, and to provide solutions and make decisions in a fast‑paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.