Shift Manager

McDonald's

Cedar Springs (MI)

On-site

USD 21,352 - 27,331

Full time

14 days+

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Benefits offered by this job

Competitive pay from $15.50 to $19.84 per hour

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A well-known fast food restaurant in Cedar Springs is seeking a Shift Manager to lead crew schedules, inspire teamwork, and ensure outstanding guest experiences. The ideal candidate has strong customer service skills, effective communication abilities, and a passion for serving others. This full-time role offers competitive pay and various employee benefits.

Qualifications

Passion for helping and serving others.
Strong focus on customer service and support.
Ability to communicate effectively and anticipate customer needs.

Responsibilities

Handle and oversee crew schedules.
Provide encouraging leadership for crew and managers.
Supervise food safety and cleanliness measures.
Ensure safety, security, and profitability.
Cultivate training and education within the restaurant.
Drive high performance from the team.

Skills

Customer service focus

Effective communication

Decision making in fast-paced environment

Job description

Join to apply for the Shift Manager role at McDonald's

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

Competitive pay from $15.50 per hour - $19.84 per hour / year plus cash incentives
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly direct deposit
401k plan*
Medical, dental, and vision benefits*

Available to full time employees in select locations.

Responsibilities

Lead the experience: Handle and oversee crew schedules
Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
Take action first: Take measures around safety, security, inventory, and profitability
Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
Be results oriented: Drive and expect a high level of performance from the team

Qualifications

Passion for helping and serving others (customers and fellow team members);
Strong customer service and support focus;
The ability to communicate effectively and anticipate customer needs; and
To provide solutions and make decisions in a fast-paced environment

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Seniority level