Shift Manager

RaceTrac; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A regional convenience store chain in Orlando, Florida seeks a Shift Manager to oversee store profitability during designated shifts. Responsibilities include ensuring an elevated guest experience through friendly service and operational efficiency. Ideal candidates should have a high school diploma, management experience, and strong communication skills. The role may involve obtaining food and alcohol handling permits, ensuring compliance with safety standards.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• May be required to obtain and maintain food handler permit.
• May be required to obtain and maintain alcohol server permit.

Responsibilities

• Provide courteous, frictionless, and elevated experience for guests.
• Foster positive and professional relationships with co-workers and guests.
• Efficiently complete guest transactions at the cash register.

Skills

Excellent written and verbal communication skills

Initiative

Teamwork

Education

High School Diploma or GED

Job description

Overview

Join to apply for the Shift Manager role at RaceTrac. Responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.

Responsibilities

• Friendly: Provide courteous, frictionless, and elevated experience for guests.
• Guest relations: Foster positive and professional relationships with co-workers and guests; communicate respectfully and maintain a consistent team-oriented attitude.
• Operational execution: Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases; address and mitigate guest concerns on designated shifts with urgency and involve appropriate regional team members as needed.
• Food safety and offers: Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations; ensure that all food offers are available.
• Cleanliness and presentation: Ensure the store is clean and fully stocked to provide an elevated guest experience; execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand; clean food preparation areas and equipment to RaceTrac standards.
• Leading talent: Demonstrate RaceTrac"s Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork; lead coaching, training, and assessment of direct reports while adhering to operational standards; provide feedback and recommendations on employee performance and development to the General Manager.

Qualifications

• High School Diploma or GED in progress or completed
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in a high-volume, guest-focused, transactional environment preferred
• Excellent written and verbal communication skills
• Takes initiative
• Ability to lift up to 50 pounds and repeatedly bend, stand, and reach; may require standing for long periods
• May be required to obtain and maintain food handler permit, based on local or state requirements
• May be required to obtain and maintain alcohol server permit, based on local or state requirements

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.