Shift Manager

Clamore LLC; Oak Ridge (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

Free Shift Meals

Family Discounts

On the Job Training

Advancement Opportunities

Discount Program

Job summary

IHOP in Oak Ridge is seeking a Shift Manager for evening shifts. This entry-level leadership role offers growth and development opportunities and a team-focused atmosphere.

Starting pay is $15 per hour DOE. The Shift Manager will oversee daily restaurant operations, lead staff, and ensure quality service and food safety standards during shifts.

Qualifications

• Leadership and supervisory experience or potential.
• Excellent communication and interpersonal skills.
• Knowledge of food safety regulations and practices.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency with POS systems and restaurant management software.

Responsibilities

• Oversee daily operations during shifts, ensuring health and safety, policies, and service standards.
• Address guest inquiries and resolve complaints to maintain high satisfaction.
• Supervise, train, and motivate staff to deliver excellent service.
• Foster a positive and productive work environment.
• Help achieve sales targets and maintain profitability.
• Maintain records of performance, inventory, and sales; suggest improvements.
• Monitor inventory, ordering, and food costs to ensure adequate supplies.

Skills

Leadership

Communication

Food safety

Flexibility

POS systems

Tools

POS systems

Restaurant management software

Job description

IHOP Now Hiring Shift Managers for Evening Shifts!

This entry level leadership position holds great opportunities for you in Oak Ridge.And joining our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Free Shift Meals
• Family Discounts
• On the Job Training
• Advancement Opportunities
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

Starting pay $15 DOE.

The Shift Manager will be responsible for ensuring the smooth operation of the restaurant during shifts, leading a team of staff to provide exceptional service, maintaining high food quality standards, and upholding the IHOP brand values.

RESPONSIBILITIES

• Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards.
• Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally.
• Supervise, train, and motivate staff to deliver outstanding customer service.
• Foster a positive and productive work environment.
• Help achieve sales targets and maintain profitability.
• Maintain accurate records of employee performance, inventory, and sales reports. Provide recommendations for improvements when necessary.
• Assist in monitoring inventory levels, ordering supplies, and managing food costs. Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift.
• Handle finances and make a daily run to the bank when needed

QUALIFICATIONS

• Previous experience in a supervisory or management role in the restaurant industry preferred.
• Strong leadership skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Knowledge of food safety regulations and practices.
• Ability to work flexible hours, including weekends and holidays.
• Proficient with point-of-sale (POS) systems and restaurant management software.
• Willingness to undergo a background check upon hire
• Leadership skills