OvernightManager

Workstream; Rippling Ridge (MD); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Paid Training

Real Advancement Opportunities

Flexible Hours

Simple IRA

Job summary

IHOP is seeking an Restaurant Manager to lead daily operations, drive profitability, and uphold our high standards of quality and service. You will supervise front and back‑of‑house teams, manage guest experiences, and partner with franchisees to achieve targets.

The role emphasizes staff development, recruitment, training, and ensuring compliance with SOPs while maintaining exceptional guest satisfaction. Flexible scheduling, including nights and weekends, is required.

Qualifications

• Experience in restaurant operations and people leadership.
• Strong communication and decision-making skills.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Executing financial, marketing, and guest service
• Developing professional relationships with employees and franchisee organizations
• Managing the restaurant floor and ensuring guest satisfaction
• Handling guest complaints in a professional and timely manner
• Ensuring compliance with SOP in various areas
• Supervising recruitment, training, performance appraisals, and conflict resolution
• Completing required reports and paperwork accurately
• Maintaining personnel files and legal documents
• Available on holidays, nights, and weekends

Skills

People management

Guest service

Operations management

Recruitment

Training

Conflict resolution

Job description

IHOP - Immediate Restaurant Manager

Are you passionate about managing restaurant operations, focusing on profitability and sales growth? Do you thrive in ensuring high standards of quality and service? If yes, then this opportunity is perfect for you!

Join IHOP, a brand known for bringing smiles to millions of customers since 1958. As an IHOP Restaurant Manager, you will supervise employees, manage front and back‑of‑the‑house operations, and maintain IHOP's exceptional standards.

Responsibilities

• Executing financial, marketing, and guest service
• Developing professional relationships with employees and franchisee organizations
• Managing the restaurant floor and ensuring guest satisfaction
• Handling guest complaints in a professional and timely manner
• Ensuring compliance with SOP in various areas
• Supervising recruitment, training, performance appraisals, and conflict resolution
• Completing required reports and paperwork accurately
• Maintaining personnel files and legal documents
• Available on holidays, nights, and weekends

Benefits

• Competitive Pay
• Flexible Hours
• Paid Training
• Real Advancement Opportunities
• Health Insurance
• Simple (IRA)

Requirements

• Flexible schedule and availability for nights, weekends, and holidays