Shift Manager

Sonic Drive-In; Normal (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in Normal, IL is seeking a capable team member to perform, lead, and supervise station duties across fountain, grill, prep, front counter, and drive-thru to deliver quality products and fast, friendly service.

This role includes training new employees, enforcing policies, maintaining sanitation, leading shift meetings, reporting issues to management, and staying on duty through irregular hours, including nights, weekends, and holidays while regularly attending.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) as assigned to meet operational standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards.
• Regular attendance.

Skills

Restaurant knowledge

Math & literacy

Verbal & writing communication

Follow directions

Multi-tasking

Leadership

Time management

Conflict resolution

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions