Shift Manager

Sonic Drive-In; Saint James (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Sonic Drive-In is seeking a supervisor to perform, lead, and supervise basic operational duties to provide quality products and service to guests. Responsibilities include leading station duties, onboarding new employees, and ensuring compliance with policies.

The role entails cleaning, sanitation, and maintaining standards in a fast-paced restaurant environment. The position requires regular attendance, with a minimum of 30 hours per week including nights, weekends, and holidays.

Qualifications

• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Responsibilities

• Lead station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru) as assigned
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and standards
• Perform regular cleaning and sanitation duties
• Lead shift meetings
• Report customer or employee complaints to MOD
• Move and stock food products weighing up to 50 pounds
• Other duties as assigned

Skills

Leadership

Customer service

Multitasking

Time management

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions