Shift Manager

Sonic Drive-In; New Iberia (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Sonic Drive-In is seeking a shift supervisor to perform, lead, and supervise a variety of restaurant duties to deliver quality products and service to guests. The role includes leading station duties, training new staff, and ensuring adherence to company policies and sanitation standards.

The position requires regular attendance, capacity to handle multiple tasks, and effective communication with team members and management.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills.

Responsibilities

• Perform, lead, and supervise station duties to meet operational standards.
• Assist with new employee orientation and training.
• Comply with all company policies and standards.
• Lead cleaning and sanitation duties according to standards.
• Maintain regular attendance and shift coverage.
• Lead shift meetings and communicate with the MOD regarding issues.
• Handle stocking and moving food product weighing up to 50 pounds.

Skills

Restaurant knowledge

Math and reading

Verbal & written communication

Follow directions

Multi-tasking & leadership

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions