Shift Manager

Sonic Drive-In; Athens (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Sonic Drive-In is seeking a capable team member in Athens, TN to perform, lead, and supervise a range of station duties in a fast-paced restaurant environment.

The role requires basic math and reading skills, effective verbal and written communication, and a proven ability to follow directions while balancing multitasking with leadership and time management responsibilities.

Qualifications

• General knowledge of restaurant or retail operations.
• Basic math and reading skills.
• Effective verbal and written communication.
• Ability to follow directions.
• Multitasking, leadership, time-management and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain, grill, drive-thru where applicable) to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and standards.
• Perform, lead, and supervise regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and tools, wiping counters, sanitizing prep areas, and equipment.
• Regular attendance.
• Lead shift meetings.
• Report customer or employee complaints to the Manager On Duty (MOD).
• Move and stock food weighing up to 50 pounds.
• Perform other job-related duties as assigned.

Skills

General restaurant knowledge

Basic math

Reading skills

Verbal communication

Written communication

Follow directions

Multitasking

Leadership

Time management

Conflict resolution

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions