Shift Manager

District Taco; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

District Taco in New York, NY seeks an experienced Restaurant Manager to lead teams, ensure guest satisfaction, and uphold food safety and quality standards. You will oversee service lines, coach Team Members, manage scheduling, inventory, and cash handling while maintaining District Taco’s high standards.

Strong communication, leadership, and knowledge of HACCP are required; all staff must follow policies and ensure a safe, welcoming dining experience.

Qualifications

• Strong skills in communication, listening, collaboration, adaptability, empathy, and patience.
• Passion for facilitating operational procedures in a restaurant setting.
• Knowledge of District Taco Team Member Policies and Food Safety requirements.
• Ability to speak, read, and understand the primary language of the work location.

Responsibilities

• Maintaining quality by monitoring staff and sampling products at various stages of production.
• Enforcing safe food handling practices using HACCP guidelines.
• Overseeing all aspects of food preparation.
• Ensuring restaurant opens and closes according to company standards.
• Communicating concerns and needs with supervisors and staff.
• Assessing team morale and wellbeing to improve the work environment.
• Promoting healthy communication among team members.
• Setting clear expectations and guiding staff to achieve goals.
• Documenting discipline appropriately when needed.
• Monitoring hourly labor and coordinating breaks and clock-out times.
• Organizing storage areas to ensure proper rotation of goods.
• Ordering supplies as needed for the restaurant.
• Controlling alcohol sales and ensuring proper handling guidelines.
• Counting and logging cash across shifts.
• Interacting with guests and team members to ensure customer satisfaction.
• Resolving customer service issues as they arise.

Skills

Communication

Listening

Collaboration

Adaptability

Empathy

Patience

Job description

Are you ready for new challenges and new opportunities?

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At District Taco our managers don’t just manage but lead their Teams! You will be responsible for creating and maintaining a great Guest experience by ensuring that our food is prepared and served in a safe manner while maintaining our high-quality standards. You will be responsible for everything from maintaining a clean and functional service line and lobby to on the spot developing and coaching of your CTs and Team Members.

Core Responsibilities:

• Maintaining quality by monitoring staff and sampling products at various stages of production
• Enforcing District Taco's safe food handling practices using the HACCP plan
• Overseeing all aspects of food preparation
• Working to ensure that the restaurant opens and closes according to company standards
• Communicating concerns and needs with supervisors and staff
• Assessing general enthusiasm and morale to find ways to improve Team Member wellbeing
• Working towards healthy communication among team members
• Communicating clear expectations to Team Members and guiding staff to ensure prescribed goals are met
• Acknowledging positive and negative behavior through progressive discipline forms
• Monitoring hourly labor, coordinating breaks and clocking-out Team Members as needed
• Maintaining organization of storage areas to ensure rotation of goods
• Assessing needs and ordering supplies for the restaurant
• Controlling alcohol sales to ensure proper handling guidelines are met
• Ensuring that all cash is counted and logged throughout shifts
• Interacting with guests and Team Members to ensure customer satisfaction
• Resolving customer service issues if they arise

Qualifications:

• Possesses strong skills in communication, listening, collaboration, adaptability, empathy, and patience
• Have a true passion for facilitating all of District Taco’s operational procedures
• Possesses a strong knowledge of all District Taco’s Team Member Policies
• Knowledge of Food Safety and health department policies
• Ability to speak, write, read, and understand the primary language(s) of the work location