Shift Manager

NCH Hospitality; Greensburg (Westmoreland County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading restaurant franchise in Greensburg is hiring a Restaurant Shift Manager. The role involves assisting in daily operations, managing staff, and ensuring guest satisfaction. Ideal candidates will possess strong leadership and communication skills, a positive attitude, and a willingness to work irregular hours. This position promises a dynamic work environment where team success is celebrated.

Qualifications

• Ability to prioritize and complete tasks accordingly.
• Effective communication skills, basic math and reading skills.
• Eagerness to learn and grow professionally and personally.

Responsibilities

• Assist with hiring, training, supervising, and managing staff.
• Ensure guest satisfaction and compliance with safety standards.
• Create a positive work atmosphere during shifts.

Skills

Excellent leadership and communication skills

High standards for self and the team

Positive attitude

Resiliency in problem-solving

Willingness to work irregular hours

Job description

Restaurant Shift Manager

WE ARE HIRING FOR BOTH FULL-TIME AND PART-TIME SHIFT MANAGERS!

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.