Shift Manager

NCH Hospitality; Canonsburg (Washington County); On-site; USD 17,000 - 22,000; Full time

Job summary

A popular restaurant franchise is seeking a Restaurant Shift Manager in Canonsburg, Washington County. This role involves managing daily operations, ensuring quality service, and leading the team to create a positive dining experience. The ideal candidate will have leadership skills, a positive attitude, and be flexible with working hours. Responsibilities include training staff, maintaining standards, and ensuring guest satisfaction. Competitive perks and opportunities for growth are included.

Qualifications

• High standards for self and the team.
• Willingness to work irregular hours, including nights and weekends.
• Eagerness to learn and grow professionally.
• Ability to prioritize and manage tasks effectively.
• Eagerness to learn and grow professionally.

Responsibilities

• Assist with hiring, training, and supervising employees.
• Ensure guest satisfaction and repeat business.
• Create a positive work atmosphere.
• Provide continuous feedback and coaching to the team.
• Create an upbeat atmosphere to make work enjoyable.

Skills

Excellent leadership and communication skills

Positive attitude

Resiliency

Ability to prioritize tasks

Effective communication skills

Job description

Restaurant Shift Manager

WE ARE HIRING FOR BOTH FULL-TIME AND PART-TIME SHIFT MANAGERS!

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.